FAQ about ordering
Can I go to your office to pick up my order?
Unfortunately, our workshop is not suited to welcome clients and for insurance purposes, we cannot offer pick-ups.
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Frequently Asked Questions
FAQ about ordering
- Ordering
- What is the best way to order?
- Can I order by mail?
- Can I order by fax?
- Can I order by phone?
- What are your prices for your personalized books?
- Do I pay sales taxes when I purchase a Printakid personalized product via the website?
- How can I make a change in my order after it has been sent?
- I have a daycare and would like to offer a personalized book to each child. Can you offer group orders?
- How do I use the discount code you emailed me in one of your promotions?
- My Printakid password does not seem to work to access my account. Or maybe I just forgot it. What can I do?
- What is your policy concerning returns and refunds?
- Payment
- What forms of payment do you accept?
- What credit cards can I use if I pay with Paypal?
- At what point in the purchasing process is my credit card charged?
- How do I enter my credit card number when I am checking out my order?
- Can I pay for my book after I have received it?
- What currencies do you accept?
- Shipping and Delivery
- Which shipping method do you use?
- Can I choose a delivery service?
- Do I need to be at home to receive my package?
- May I send my order directly to the child's home?
- How long will it take for my order to be completed?
- Can I receive my order faster, before the normal 3 week period?
- Can I ship my order anywhere in the world?
- What are your shipping charges?
- What can I do if I do not receive my package after 3 weeks?
- Can I go to your office to pick up my order?
