FAQ about ordering

Frequently Asked Questions

FAQ about ordering

• Ordering
• What is the best way to order?
• Can I order by mail?
• Can I order by fax?
• Can I order by phone?
• What are your prices for your personalized books?
• Do I pay sales taxes when I purchase a Printakid personalized product via the website?
• How can I make a change in my order after it has been sent?
• I have a daycare and would like to offer a personalized book to each child. Can you offer group orders?
• How do I use the discount code you emailed me in one of your promotions?
• My Printakid password does not seem to work to access my account. Or maybe I just forgot it. What can I do?
• What is your policy concerning returns and refunds?
• Payment
• What forms of payment do you accept?
• What credit cards can I use if I pay with Paypal?
• At what point in the purchasing process is my credit card charged?
• How do I enter my credit card number when I am checking out my order?
• Can I pay for my book after I have received it?
• What currencies do you accept?
• Shipping and Delivery
• Which shipping method do you use?
• Can I choose a delivery service?
• Do I need to be at home to receive my package?
• May I send my order directly to the child's home?
• How long will it take for my order to be completed?
• Can I receive my order faster, before the normal 3 week period?
• Can I ship my order anywhere in the world?
• What are your shipping charges?
• What can I do if I do not receive my package after 3 weeks?
• Can I go to your office to pick up my order?

FAQ about our products

FAQ about personalization

FAQ about confidentiality and transaction security