FAQ about ordering
How do I use the discount code you emailed me in one of your promotions?
From time to time, we offer our customers special promotional offers that include discounts that can be used on our website. If you would like to apply one of these codes to an order you are placing, simply type it into the appropriate spot on the payment page while you are checkout. The discount will be applied automatically.
Please note that promotional codes have specific expiration dates specified when sent and that promotional codes cannot be retroactively applied to orders placed in the past.
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Frequently Asked Questions
FAQ about ordering
- Ordering
- What is the best way to order?
- Can I order by mail?
- Can I order by fax?
- Can I order by phone?
- What are your prices for your personalized books?
- Do I pay sales taxes when I purchase a Printakid personalized product via the website?
- How can I make a change in my order after it has been sent?
- I have a daycare and would like to offer a personalized book to each child. Can you offer group orders?
- How do I use the discount code you emailed me in one of your promotions?
- My Printakid password does not seem to work to access my account. Or maybe I just forgot it. What can I do?
- What is your policy concerning returns and refunds?
- Payment
- What forms of payment do you accept?
- What credit cards can I use if I pay with Paypal?
- At what point in the purchasing process is my credit card charged?
- How do I enter my credit card number when I am checking out my order?
- Can I pay for my book after I have received it?
- What currencies do you accept?
- Shipping and Delivery
- Which shipping method do you use?
- Can I choose a delivery service?
- Do I need to be at home to receive my package?
- May I send my order directly to the child's home?
- How long will it take for my order to be completed?
- Can I receive my order faster, before the normal 3 week period?
- Can I ship my order anywhere in the world?
- What are your shipping charges?
- What can I do if I do not receive my package after 3 weeks?
- Can I go to your office to pick up my order?
